Madden Industrial Craftsman is looking for a skilled Service Technician for our client in Tukwila, WA who specializes in pumps and hydronic equipment.

THIS IS A DIRECT HIRE POSITION.

Salary Range $30 to $36/hour DOE

Note: This is a safety sensitive position which requires passing a drug test.

Job Summary

• Responsible for providing start-up, warranty and billable service for all product lines.

• Identity and/or repair replacement needs; providing necessary information on the proper uses of the equipment, and assisting in other skilled trades as required.

Essential Functions:

Technical:

• Perform new equipment start-ups, tuning, troubleshooting, repairing, and providing technical direction for customers and maintenance personnel.

• Perform equipment startup, warranty and billable repair by verifying equipment is installed, setup and programmed to manufacturer’s Installation & Operation Manuals (IOM’s).

• Equipment includes but is not limited to: pumps, boilers, water heaters, package systems, chillers, cooling towers, heat pumps, and VFD’s.

• Set-up communications between equipment and troubleshoot interface with Building Management Systems.

• Add manufacturer recommended hardware components when needed.

• Perform wiring or rewiring between electrical panels and equipment as required.

• Perform voltage measurements on live equipment up to 480 volts.

• Work with live panels that potentially present arc flash hazards.

• Update equipment system software as required.

• Troubleshoot systems utilizing diagnostic tools such as data loggers, multi-meters, process meters, laser alignment tools, and combustion analyzers.

• Keep up to date on the equipment.

• Provide start-up, operating, and maintenance training for the customer.

• Attend factory schools, virtual or in person, for training as assigned.

• Pursue additional formal education as needed.

Customer Service

• Offer telephone support for start-up and troubleshooting.

• Present a professional, positive, and helpful attitude always when with customers and co-workers. Exhibit an understanding of human relations and functions as a “team player”.

• Observe additional maintenance needs requiring attention and report those to the appropriate supervisor and a recommendation of necessary/needed replacement parts/equipment.

Administration

• Submit timely reports.

• Responsible for truck tool inventory.

Miscellaneous

• Always work safely.

• Adhere to department and company policies and procedures.

• Willing/able to work with minimum supervision

• Based upon business needs, you may be required to work overtime.

• Adhere to company policy regarding rest and meal breaks.

• If necessary, ability to work out- of- town and stay overnight to complete work.

• Maintain company vehicle by following the vehicle manufacturer’s suggested maintenance intervals.

Competencies

• Customer/Client Focus.

• Communication Proficiency.

• Technical Knowledge.

• Results Driven.

• Organizational Skills.

Travel is expected for this position.

Required and Education Experience

• Minimum 3 years’ experience related to : HVAC, plumbing, boilers, pumping.

• Continuous quality improvement.

• Ability to prioritize tasks according to company goals and objectives.

• Strong technical skills, diagnostic capabilities, and aptitude to learn new technologies and systems.

• Clean driving record.

• Basic or intermediate writing skills.

• General computer experience with MS Outlook, Word, PowerPoint, and Excel.

Preferred and Education Experience

• Minimum 5 years’ experience related to: HVAC, plumbing, boilers, pumping.

• Knowledge of direct digital controls and VFD experience are desirable.

• Where applicable, relevant licenses pertaining to HVAC, EPA, electrical, plumbing, boilers.

• High School Graduate or GED.

• Associates Degree from accredited school in any of the following: a plus

  • Electrical/Electronics

  • HVAC

  • Plumbing

  • Boiler